The Framework for Our Collaboration
Clear boundaries create better results. This document outlines the shared understanding that allows our agency to deliver precise work for your business.
Effective Date: 15 May 2026. These terms govern all use of the Scalixa website and any related communications. By engaging with our content, services, or contacting us, you agree to these conditions.
Key Takeaway Our terms are designed to protect both parties' investment of time and capital. We prioritize clarity over legalese, ensuring our focus remains on marketing outcomes, not contractual disputes.
Acceptance of Terms
By accessing the website at scalixa.cc (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our Site or services.
Intellectual Property & Deliverables
All content, branding, and proprietary methodologies presented on this Site are the exclusive property of Scalixa, protected under international copyright and trademark laws. For client projects, final deliverables—including designs, copy, and code—are transferred upon full payment, per the specific project agreement. Scalixa retains the right to showcase completed work in our portfolio unless otherwise restricted by a signed NDA.
Service Scope & Limitations
Our engagement begins with a mutually signed proposal detailing scope, timelines, and deliverables. While we provide strategic direction, client responsibilities (e.g., timely feedback, access to assets, domain management) are essential for project success. We cannot guarantee specific performance metrics (e.g., 'X% conversion increase'), as outcomes depend on numerous external factors including market conditions and product-market fit.
"Our best work happens when we work *with* you, not just *for* you. These terms formalize that partnership."
How We View Our Agreement
Our Core Assumptions
These terms operate on three non-negotiable assumptions that reflect our operational reality:
- 1. Both parties will communicate proactively, not reactively. Delayed feedback dilutes strategic impact.
- 2. Scope is a framework, not a cage. We will propose scope changes if they better serve the objective.
- 3. Legal terms support the work; they are not the work. We invest in strategy and creativity, not litigation.
What Would Change Our View
Our perspective on these terms is shaped by experience. We remain open to adaptation based on:
- Evidence of a successful long-term partnership with a similar agency
- A project structure that reduces our financial risk (e.g., phased payments)
- A clear, documented process from the client's previous agency experience
Our Design Philosophy
We build pages like Parisian architects: intention over ornament, structure over noise. These terms follow that same principle. They are designed to be read, understood, and relied upon, not hidden in fine print.
Explore Our Approach →Practical Matters & Contact
For any questions regarding these terms, or to discuss a potential partnership, please use the following points of contact.
Contact Information
General Inquiries
[email protected]Phone
+33 1 47 00 54 90Address
14 Rue Sedaine, 75011
Paris, France
Hours
Mon-Fri: 9:00-18:00
All formal notices must be sent via email to [email protected]. This ensures a documented timestamp and is our standard procedure for legal correspondence.
Related Policies & Pages
These terms work in conjunction with our other policies to provide a complete framework for our collaboration.
- Privacy Policy Data handling & GDPR
- Cookie Policy Site tracking & consent
- Our Methodology How we work
- Contact Us Start a conversation
Note: These terms may be updated periodically. Clients with active projects will be notified of any material changes via email.
Choosing the Right Engagement Model
Before signing, consider which model aligns best with your operational style. This is not a test, but a practical lens for our initial conversation.
| Consideration | Fixed-Scope Project | Retainer (Ongoing) |
|---|---|---|
| Best For | Website redesign, campaign launch, one-off deliverable | Ongoing marketing, content, SEO, monthly support |
| Timeline | Defined start and end (e.g., 8-12 weeks) | Rolling monthly, minimum 3-6 month commitment |
| Budget | Fixed fee. Predictable, single invoice. | Monthly fee. May include priority access. |
| Flexibility | Scope is defined; changes require change orders. | Adapts to evolving priorities within scope. |
| Client Involvement | High at milestones, lower between. | Regular, structured touchpoints. |
Our standard terms apply to both models. The specific scope, deliverables, and payment schedule are defined in a separate Statement of Work.
Ready to Discuss Your Project?
These terms form the foundation. The best next step is a conversation about your specific goals and constraints.